but it also has a focus on the hundreds of communities across the uk where its restaurants are based and the thousands of people who work in those. a launch of new till system was fast approaching. they wanted to give learners an opportunity to learn in a safe environment to practice and learn from mistakes, without customers getting frustrated. well, we like a challenge… working together, kineo and mcdonald’s created a till training game to make it addictive, purposeful and fun. the till game is real time and full on. learners deal with customer orders, going between customer conversation and till entry, whilst being timed, to display their knowledge of the till system and keep their customers happy.
some of the features included: this was the first time mcdonald’s have used a game for learning. 85% of crew members believed the till training game helped them understand the new system and will help with their future performance. since the implementation of the till game, mcdonald’s have measured: it’s also award-winning, taking a silver learning technologies award in the 2014 lpi learning awards and gold at the 2014 elearning awards, with the judges stating: “delivering high success rates, cost savings and a greater uptake of training and knowledge retention, the game has been an unquestionable success. “this tool was placed quietly on our crew website with no advertising or direction to the restaurants. its power was in the fact that it challenged people to try-out and experiment to succeed and improve, which is what the most effective learning is all about. the success of the project has led to a wider cascade of the till game across european markets, and to the development of further game-based learning to support the introduction of new initiatives across the business.”
its virtual learning program is just one example of this. previously, the company announced a new welcome to the mcdonald’s occupational health and safety training website. as you may know, mcdonald’s is mcdonald’s world-class franchise training program provides all owner/operators with the tools for success. learn more, mcdonald s e learning login, mcdonald s e learning login, mcdonald’s register screen practice 2019, mcdonald’s training program for employees, mcdonald’s training app.
gamification works! kineo developed a till training game to get staff up to speed with a new system to deliver better the archways to opportunity program helps mcdonald’s employees across had over 750 employees graduate from its career online high school program and over 7,250 employees tuition 100% covered through the archways to opportunity program at mcdonald’s! career online high school is a, fred mcdonald’s, mcdonald’s training manual, mcdonald’s training and development, mcdonald’s management trainee program
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