and if you want to get the most out of him, you need to understand how. remember that someone who is new to insurance or even just the workforce in general is going to be paying close attention to everything you do and say to develop their own idea of what’s right and wrong. they don’t know anything and are probably wondering what the heck they’re supposed to be doing 80% of the time. and if you don’t help your new sales people learn from their mistakes, they’re going to cost you a lot of money over and over again.
and despite the fact that you know that whopper of an idea doesn’t stand a chance, if you constantly shoot down a young employee’s ideas they’re going to start to think they’re unappreciated, they have no voice, and you have no vision. if you’re going to do telemarketing, come up with a script that will get you the quote if there’s interest, but the real objective is to capture the x-date. the majority of insurance claims go smoothly, it’s just that people don’t call the agency when everything goes well and they’re back to normal. and they’re going to do it with the right guidance today. regardless of whether you take me up on that, thanks for the feedback and for sharing!
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