your staff are the bread and butter of your business. one way to ensure this is through the right training program. here, we break down several things that you need to teach your restaurant staff so your employees feel ready to tackle anything that comes their way. this method allows a new employee to learn where things are, and the best ways to interact with guests. instructing and supervising allows the employee to try and figure things out independently, then learn from any mistakes they made. while you’re teaching employees the ins and outs of the restaurant, it’s important to also train them on how to handle customer complaints. ideally, kitchen and wait staff need to be able to recite your menu in their sleep.
your customers are going to ask questions about different items, and your staff should know the answers. your kitchen staff should be able to quickly learn your menu because they’re the ones creating your dishes. from espresso makers and programmable fryers to combination ovens and high-tech video order systems, it’s important for your managers and staff to know how to work every piece of equipment in your restaurant. training should include instructions on how to turn off the equipment when it’s not in use—that will help you save on electricity and general wear and tear of kitchen equipment. managers should also be aware of the location of breaker panels, quick disconnects, gas shutoff valves and grease traps. training shouldn’t stop when your employees have learned the ins and outs of their job and how everything works in your kitchen. create your own small competition and offer prizes to employees who win, like an extra day off work. she works on blog posts, social media content and thought leadership pieces that help restaurants and other venues streamline their planning process and host successful events.
in the training process, you or your trainers will instruct and educate new staff your kitchen staff should be able to quickly learn your menu because they’re the ones creating your dishes. you can train for your kitchen employee training to be effective, it must go beyond the obvious. make sure your, training for kitchen staff, training for kitchen staff, kitchen training checklist, training topics for kitchen staff, basic training for restaurant staff pdf.
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